Gardening Girls Canberra — Privacy Policy

Last updated: June 2026

Gardening Girls Canberra is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.

1. What Personal Information do we collect?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers.

We collect your Personal Information in the following ways:

Through forms on our website (such as our Request an Inspection form).
When you sign up for our email newsletter (e.g. to download our Rose Pruning Info Sheet).
Via direct email, phone calls, or message communications.

2. Why do we collect Personal Information?

We collect your Personal Information for the primary purpose of providing our gardening services to you, managing bookings, and communicating seasonal gardening tips and newsletters. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

You may unsubscribe from our mailing/marketing lists at any time by clicking the “unsubscribe” link at the bottom of any email we send, or by contacting us directly.

3. Third-Party Service Providers (HighLevel)

Our website forms, contact management, and client communications are managed through HighLevel (operated by LeadConnector), a third-party customer relationship management platform. When you submit a form on our site, your information is securely transmitted to and stored on HighLevel servers for processing in accordance with their privacy policies. HighLevel does not share or sell your personal data.

4. Disclosure of Personal Information

Your Personal Information will not be shared with third parties except where required or authorised by law, or to third parties who perform services on our behalf (such as HighLevel) with your consent.

5. Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

6. Access and Correction

You may access the Personal Information we hold about you and update or correct it. If you wish to access your Personal Information, please contact us in writing at [email protected].